Auto and Home Claims - 24-Hour Emergency Assistance

1-866-952-2876

For non-emergency claims, please contact us during regular business hours.
Hours of operation: Monday to Thursday 8 a.m. to 7 p.m.; Friday 8 a.m. to 5 p.m.; Saturday 9 a.m. to 1 p.m. (ET)

Auto and Home Service

• If you have questions or need to update your existing policy, call us at 1-800-267-6847. You can also check out our self-serve options or use our app.
• Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Auto and Home Sales

• If you would like to get a quote for a new policy, call us at 1-866-561-5559 or get a fast online quote!
• Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Benefits Services

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

Benefits Services - Technical Support

1-888-521-0023

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

Retiree Teachers Insurance Plan (RTIP)

RTIP Contact Centre - Retiree Health and Dental Service

1-833-318-2811

Hours of operation: Monday to Friday 8:30 a.m. to 8:30 p.m. (ET)

Due to roaming restrictions, if travelling outside of Canada and the U.S., you must use a landline to reach the toll-free number. Alternatively, you can place a collect call to (+country code) 519-739-0227.

Retiree Health and Dental Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Retiree Travel Claims - 24-Hours Emergency Assistance

1-800-936-6226

If travelling outside of Canada and the U.S., you can place a collect call to 1-519-742-3556. This number is also on your new digital OTIP benefits card.

LTD Claims

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 4:30 p.m. (ET)

Beginning September 8:

Hours of operation: Monday to Thursday 8 a.m. to 5 p.m.; Friday 8 a.m. to 4:30 p.m. (ET)

Group Life Insurance

For Group Life Insurance plans offered through an Employee Life and Health Trust (ELHT) to current members of the education community. Group life insurance is tied to employment status. For more information on Group Life Insurance, please visit otip.com/Group-Benefits/Group-Life.

Group Life Insurance Claims and Service

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Individual Life Insurance

For Individual Life Insurance plans which include self-purchased plans that are guaranteed and have specific terms. Individual Life Insurance is not tied to employment status or an Employee Life and Health Trust (ELHT).

Individual Life Insurance Claims and Service

Looking for help with a new or previously submitted claim, updating your information, or questions about your current Individual Life Insurance plan? Please use the number below:

1-888-452-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Individual Life Insurance Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

For more information on our Life Insurance plans or to receive an online quote, you can also visit otip.com/life-insurance-quote.

Group Travel - 24-Hours Emergency Assistance

Please note you must use a landline.

Canada/U.S.: 1-800-265-9977

Mexico: 00‑1‑800‑514‑3702

Dominican Republic: 1‑888‑751‑4403

Cuba and all other countries: Operator to call collect: 519‑741‑8450

International toll-free for participating countries only: Country prefix + 800‑9221‑9221

Retiree Travel - 24-Hours Emergency Assistance

Please note you must use a landline.

Canada/U.S.:1-800-936-6226

Top-Up Travel Insurance

If you are a retiree, contact Allianz Global Assistance and identify yourself as an RTIP member:

Canada and US: 1-866-520-8823

Outside of Canada and US:519-742-9013

If you are an OTIP member contact 21st Century Travel Insurance:

• Sales
  1-800-567-0021 Canada and US
  1-905-372-1779 International
  Identify yourself as OTIP or RTIP member.
  Hours of operation: Monday to Friday 9 a.m. to 5 p.m. (ET)
• Claims - 24-Hours Emergency Assistance
  1-855-478-3484 Canada and US
  1-519-251-7851 International

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)